Frequently Asked Questions

Q: Is my personal information or e-mail address used, sold, or given to anyone besides Obsession Records?
A: No, Obsession Records will never sell or use your personal information for anything other than your order, contact regarding your order, contact regarding updates, or similar reasons.

Q: How long until my album is shipped?
A: Obsession Records strives to shipp all orders within 2 business days and in most cases, 1 business day. A business day would be normal weekdays excluding weekends and Holidays.

Q: Why does media mail shipping take so long from Alaska?
A: Items shipped media mail from Alaska are put on a barge that goes to Washington. Once in Washington they then go to the USPS sorting facility to be sorted and sent. This adds seven to twelve days to the shipping time.